Privacy Policy & Terms

Privacy Policy for Boularde.com

This privacy policy explains how Boularde AB (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit and shop at boularde.com.

Personal data we collect

When you visit or place an order, we may collect:
Name, address, phone number, email address
Payment information (processed securely by our payment providers)
Order history and purchase behavior
IP address, browser, device, and how you interact with our website

How we use the data

We use your information to:
Process and deliver your order
Contact you about your purchase
Send order confirmation and shipping updates
Handle returns and claims
Improve our website and customer experience
Send newsletters (only if you opted in)
Show you relevant ads on social media (see section 5)

Payments

We use secure payment providers such as Klarna, PayPal, and Shopify Payments. All payment information is encrypted and handled by the provider. We never store your card details.

Shipping & delivery

To fulfill your order, we share necessary details (name, address, phone number) with shipping partners such as Postnord, DHL, UPS, and Budbee.

Cookies & tracking

We use cookies to ensure the website functions properly and to analyze traffic. Some cookies are used for marketing via third parties such as Meta (Facebook & Instagram).

Advertising & data sharing

We use Shopify together with Meta Pixel, Conversions API, and other analytics tools to deliver relevant advertising and understand how our webshop is used.
This means that certain information about your visit (e.g., products you view or purchase) may be shared with Meta. The data may also include anonymized customer details (such as email, phone number, or IP address).
The purpose is to improve our marketing and show you more relevant offers.
You can adjust your advertising preferences at any time through your Facebook or Instagram account.

Your rights

Under GDPR you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to certain processing, e.g., direct marketing
Request data portability
To exercise these rights, contact us at: support@boularde.com

Data retention

We retain your information as long as necessary to fulfill the purpose it was collected for, or as required by law (e.g., accounting regulations).

Contact information

Boularde
Owned by Studio 21 AB
Company registration number: 559276-5225
hello@boularde.com